shipping music & movies from korea to collectors worldwide
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All About Shipping
CAN YOU PLEASE PACK MY ITEM SAFELY?
Once an item is listed in our store we took proper effort to make sure it is ready to be adopted into your collection. Checking authenticity, cleaning if necessary, wrapping it up carefully. Obviously it doesn’t stop there: after hitting that order button we pack up the item well protected to make sure it can withstand the whole international route full of postal handlers, conveyer belts and (possibly careless) delivery staff.
WHAT IS STANDARD SHIPPING?
The standard shipping option is per (sometimes partially) tracked standard air mail, handled by Korea Post on our side and the national postal service of your country on your side. Delivery times do vary per country and sometimes per season. To the USA and Europe it generally takes between 6 and 18 days, on the fast side in the quieter season, on the slightly slower side of that in the busier seasons.
WHAT IS EMS?
EMS is the express service handled by the national postal service, so Korea Post on our side and the national postal service of your country on your side. This is per tracked airmail. Delivery times do vary per country and sometimes per season. To the USA and Europe it generally takes between 5 and 10 days, on the fast side in the quieter season, on the slightly slower side of that in the busier seasons.
WHAT IS UPS?
Not all countries are currently served by standard air mail and/or EMS. UPS does serve by far most countries, so for buyers there or for the buyers desiring some extra speedy delivery, we also offer delivery per UPS. This is a tracked service. Delivery times do differ per country, while it only takes a few days to the USA, it can take longer to some other countries.
HOW DO I CHECK THE TRACKING?
All shipments are tracked, except for economy shipped photocards per letterpost. The tracking code will be shared via PayPal so you can find it there. You can check the tracking via either the national postal service of your country (so USPS for USA, Canada Post for Canada, Australia Post for Australia etc.) or via a convenient all-tracking website like 17track.net. In some cases the tracking isn’t fully updated on the receivers side, so don’t panic, as it probably will arrive as normal. In case there is an issue with shipping, get in touch, also if we get a package returned to use undelivered we will get in touch with you immediately via the e-mail address that you used for your order.
HOW ABOUT TAXES?
At the moment taxes are not prepaid via our web store. This means that if you are in a country that charges VAT and/or import tax, these could be charged to you via the postal service that delivers your package. Every country has their own rules, so check those out if you are not sure about the ins and outs. American buyers won’t be charged taxes for orders under 800 USD, while in the European Union all amounts are currently taxed. If you are in a country – by example Brazil – that requires personal tax numbers to be included on incoming packages, please add the tax number in your address details when you order.