Refund and Returns Policy

Last updated: March 14 2026

This Refund & Returns Policy applies to purchases made through koreadisco.com.

As we specialize in collectible music and movies items and ship internationally, please review this policy carefully before placing an order.

1. General Policy

Due to the nature of collectible items and the high cost of international shipping, we generally do not accept returns for reasons unrelated to product accuracy or condition.

All products listed on koreadisco.com are carefully described and photographed to provide customers with a clear understanding of the item before purchase.

For this reason, orders are considered final once they have been shipped.

Returns or refunds will not be accepted for reasons such as:

  • change of mind
  • buyer preference
  • misunderstanding of the item description
  • dissatisfaction unrelated to product condition
  • issues that were clearly disclosed in the product description or photos

Customers are encouraged to review product descriptions and images carefully before placing an order. If additional information is needed, customers may contact us before purchasing.

2. Items That Arrive Damaged, Incorrect, or Not as Described

Customer satisfaction is important to us, and we will always address legitimate issues.

If an item arrives:

  • damaged during shipping
  • incorrect (wrong item received)
  • significantly different from the product description

please contact us within 7 days of delivery.

Your message should include:

  • order number (replying to your order confirmation email is the easiest way to include relevant details)
  • description of the issue
  • clear photographs showing the problem

Once the issue has been reviewed, we will work with you to find an appropriate solution.

Possible resolutions may include:

  • replacement (if available)
  • partial refund
  • full refund
  • another reasonable solution depending on the situation

3. Returns

In many cases involving damaged or incorrect items, a return of the product may not be required due to the high cost of international shipping.

If a return is really necessary, we will provide instructions before the item is sent back.

Items must not be returned without prior authorization.

4. Refunds

If a refund is approved, it will be issued to the original payment method used for the purchase.

Refunds may include:

  • full purchase amount
  • partial refund depending on the circumstances

Processing time for refunds may vary depending on the payment provider.

5. Non-Eligible Returns

We cannot accept returns or refunds for:

  • items returned without prior contact or authorization
  • damage caused after delivery due to improper handling
  • minor cosmetic issues typical for collectible or vintage items if disclosed in the description
  • normal wear consistent with the item’s stated condition

6. Contact

If you experience an issue with an order, please reply to your order confirmation email and provide as many details as possible.